Account & Data Deletion Request

You have the right to request the permanent deletion of your account and associated personal data. Below you'll find instructions to submit a request, along with a transparent breakdown of what information is removed and what may be retained for legitimate purposes.

✍️ How to request deletion

Choose the method that works best for you. All requests are reviewed manually to prevent unauthorized deletions.

Option 1: Online request form

Option 2: Email request

Send an email to privacy@yourapp.com with the subject line "Account Deletion Request". Include your full name, account email, and username (if any). For security, we may reply with an identity verification step.

📌 Processing timeline: We will respond within 7 days and typically complete the deletion within 30 days after verification.

📋 Data deletion & retention summary

🗑️ Data that is deleted (fully removed)

Account profile: name, email, avatar, bio, preferences
All private messages & conversations
Personal files, images, documents uploaded to your account
Activity logs, session history, and device tokens
Linked third-party connections (e.g., Google, Discord)
Billing/payment method details (except legal retention — see below)

📌 Data that may be retained (limited purpose)

Anonymized usage analytics: Aggregated metrics, no personal identifiers
Financial/transaction records: Retained for 7 years (tax & legal compliance)
Security & fraud logs: Hashed email/IP may be kept for 90 days to prevent abuse
Backups & disaster recovery: Residual copies are deleted within 60 days
Public content (if applicable): Posts/comments in public spaces become anonymized (attributed to "Deleted User")

🔒 Retention is based on legitimate interests, legal obligations, and fraud prevention. All retained data is pseudonymized or securely isolated.

🔍 What exactly happens to your data?

✔️ Data that is permanently deleted

Personally identifiable information (PII) from your account profile.
Your unique account ID and associated metadata (creation date, last login).
Saved searches, bookmarks, watchlists, or custom filters.
Cloud-stored documents, images, and any content inside private folders.
API keys, OAuth tokens, and integration settings.
Email notification preferences and communication history.
Support tickets (redacted after 30 days).

⏳ Data that is retained (with safeguards)

Transaction records: Invoices, receipts, tax documents – retained for 7 years as required by financial regulations.
Deletion request logs: Email, request ID, and timestamp (stored for 1 year to prove compliance with data protection laws).
Anonymized contribution metrics: e.g., "user helped flag spam 5 times" – not linked to identity after deletion.
Fraud prevention: Hashed version of your email address kept in a "do not register" list for 90 days to prevent immediate account recreation.
Legal holds: If an account is under active legal investigation, relevant data may be retained until the case resolves.

📅 Retention timeline overview

Immediate (0-24h): Profile, messages, personal files.
Within 30 days: Backups purged, analytics aggregated.
Up to 90 days: Security logs, hashed identifiers.
7 years: Financial/accounting records (if any).
Indefinite (anonymized): Non-personal statistical data.